Privacy Policy

This Privacy Policy explains how Romance Author & Reader Events (“RARE,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use our website, purchase tickets or merchandise, register for events, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information such as your name, email address, billing address, shipping address, and phone number.

Transaction Information such as purchase details, order history, payment confirmation, and billing information. Payments are processed through secure third-party payment providers, and we do not store full credit or debit card details.

Technical Information such as IP address, browser type, device information, operating system, and cookies or similar tracking technologies.

Communication Information such as messages sent to us via email, contact forms, newsletter sign-ups, or customer support requests.

Event Registration Information including attendee names, preferences, accessibility requirements, and related booking details.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill ticket orders and merchandise purchases.

To manage event registrations and provide customer support.

To communicate important updates regarding events, orders, or policy changes.

To send marketing communications such as newsletters, event announcements, and promotional offers (you may opt out at any time).

To improve our website, services, and user experience.

To comply with legal obligations and prevent fraudulent activity.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and support basic site functionality.

Cookies may be used to:

Remember user preferences

Enable shopping cart functionality

Track website performance and analytics

You may disable cookies through your browser settings, but some features of the website may not function properly as a result.

4. Sharing of Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

Service Providers such as payment processors, shipping companies, email marketing platforms, and website hosting providers.

Event Partners including venues, authors, or vendors where necessary to facilitate event participation.

Legal Requirements if required to comply with applicable laws, regulations, legal processes, or governmental requests.

Business Transfers in the event of a merger, acquisition, or sale of assets.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As a global community, your information may be processed in countries outside your own, including countries that may not provide the same level of data protection laws. Where applicable, we take steps to ensure your data is protected in accordance with relevant legal requirements.

7. Your Data Rights

Depending on your location, you may have the following rights:

The right to access your personal data

The right to correct inaccurate information

The right to request deletion of your data

The right to object to or restrict processing

The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details provided below.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites and encourage you to review their privacy policies separately.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business developments. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:

RARE (Romance Author & Reader Events)
Email: rarettes@gmail.com